What is a Character Reference and Why Should Your Business Use Them?

published Monday, August 19, 2024, 9:00:00 AM BST

Back to blog

Character references can dramatically enhance your business's hiring process. These references provide insight into a candidate's personality, work ethic and soft skills from someone who knows them personally rather than professionally. Using character references can give you a well-rounded view of the applicant, potentially highlighting qualities and attributes that may not be evident from their CV.

Incorporating character references into your hiring strategy can also help you identify the best fits for your company culture. These references offer a deeper understanding of how a candidate interacts with others and their potential to thrive in a team environment. By reaching out to personal contacts, you gain valuable perspectives on the applicant's reliability, integrity and interpersonal skills.

Additionally, they can serve as a powerful complement to professional references. They provide a more holistic view of the candidate, ensuring you make informed hiring decisions. By incorporating these references into the job application and interview process, you can better assess who will contribute positively to your business.

Key takeaways

  • Character references provide a fuller picture of a candidate.
  • They help identify candidates who fit your company culture.
  • Incorporating them into the hiring process leads to more informed decisions.

Crafting effective character references

Creating strong character references can give your business a crucial edge in the hiring process. They help spotlight positive personal traits and professional achievements that set a candidate apart from others. These tips will guide you in crafting impactful character references.

Understanding the impact of character references

Character references are important because they show a candidate's personal and professional background through the eyes of someone who knows them well. They highlight positive character traits, soft skills and interpersonal skills that may not be evident in a CV. Employers often look for indications of excellent communication skills, analytical skills and other qualities that suggest a candidate will thrive in their organisation.

Both personal and professional character references can carry weight. For instance, a recommendation from a previous employer or a community leader can offer unique insights into a candidate’s abilities and character. Knowing the potential impact of a well-written reference can help your business make more informed hiring decisions.

Components of a comprehensive character reference

A comprehensive character reference should cover key elements that provide a full picture of the candidate. It should include:

  • Introduction: who you are, your relationship to the candidate and how long you’ve known them.
  • Body: specific examples of the candidate’s positive qualities, professional skills and interpersonal skills. Highlight their strongest qualities and any relevant achievements.
  • Conclusion: a summary of why you believe the candidate is a good fit for the prospective employer.

Using a template can help ensure that all important aspects are covered systematically. An excellent character reference should be well-organised and concise, providing clear and concrete examples that illustrate the candidate’s strengths.

Selecting the right referee

Choosing the right person is an important step in the process. Ideally, the referee should be someone who has observed the candidate’s skills and traits in a relevant context. Possible referees include:

  • Previous co-workers: they can speak to the candidate’s professional skills and work ethic, and they may still maintain a relationship with the candidate.
  • Current co-workers: they can provide insights into the candidate’s current capabilities and character.
  • Business acquaintances or clients: they can attest to the candidate's excellent communication skills and interpersonal skills.
  • Community leaders and club leaders: they can comment on the candidate’s engagement with the community and positive character traits.

Ensure that the chosen referee is willing and able to provide an acceptable character reference and has specific examples to highlight. This boosts the credibility and effectiveness of the reference, making it a valuable part of the application process.

Incorporating character references into the hiring process

Incorporating these types of references into your hiring process can offer deep insights into the personal qualities of job candidates. By leveraging these references, you can better assess a candidate's fit within your company culture. RecRef's character reference service can streamline this process for you; we'll take care of all the work and provide the reference to save significant time in your hiring process.

Evaluating character references during recruitment

When evaluating these references during recruitment, focus on how they highlight the candidate’s teamwork, reliability and communication skills. Begin by asking how the reference knows the candidate and for how long. This provides context on the relationship, ensuring it’s substantial enough to offer genuine insights.

Check whether the references align with the job description and company culture. Look for examples that support the candidate's claims made during job interviews. Reliable references from individuals associated with educational organisations or professional organisations can be particularly telling about a candidate's professional demeanour.

Ensure that references are part of a comprehensive pre-employment screening service. Instead of relying solely on formal background checks, integrating personal character feedback can fill gaps that traditional methods might miss.

Beyond the interview: ongoing value of character references

Character references continue to be valuable assets beyond the initial hiring stage. They can offer ongoing insights into an employee's integration and performance within the company. Regularly revisiting these references can help you track if the candidate’s behaviour aligns with the initial feedback.

Encouraging new hires to meet the expectations set forth by their references can integrate them smoothly into your company culture. This alignment ensures they are moving consistently towards your company goals and upholding the values defined in the job description.

In nonprofit organisations and other company structures that depend heavily on interpersonal relationships, consistent behaviour validation through character references can play a critical role in decision-making processes. Thus, references can become an essential tool for sustainable employee development and retention.

Frequently asked questions

Understanding who can provide this type of reference, what makes it effective and the specific elements to include are key to leveraging this tool for various situations such as job applications and court cases.

Who is eligible to provide a character reference?

Anyone who knows the candidate well is eligible. This includes friends, colleagues, mentors or community leaders. It is important that the person is familiar with their character and can offer specific examples demonstrating your qualities.

How can a character reference letter support a job application effectively?

A letter can highlight a candidate's work ethic, reliability and interpersonal skills. It provides hiring managers with insights into their personality and how they interact with others. This additional perspective can complement a candidate's CV and professional references. Employers can further ensure a candidate is who they say they are with facial ID verification.

What constitutes a strong character reference for a friend?

A strong reference for a friend should be detailed and honest. It should include examples of their trustworthiness, kindness and other positive traits. Specific anecdotes that illustrate these qualities can make the reference more compelling to the reader.

What are the critical elements to include in a character reference template?

A template should include the writer's relationship to the applicant, examples of the applicant's positive traits and specific instances that highlight these traits. It should also be concise, clear and formal, preferably fitting on one page.

Is it appropriate to have a family member as a personal reference?

While family members can provide character references, it is generally more credible to have references from non-family members. Employers and courts may regard references from friends, teachers, or mentors as more impartial and reliable.